Terms of Service
Last updated: 13 November 2026
The service
Schenganguide offers online guidance for students who want to study in Italy, and help with tourist visa applications. Counselling in group sessions is free. If you choose to continue after a session, we process your application for a one-time fee of ₹20,000.
What the fee includes
- Application support for your chosen universities
- Checking and preparing your documents
- Review of your motivation letter and CV
- Guidance for your visa file
The fee does not include costs charged by others, such as university application fees, visa and appointment fees, translations, legalisation, insurance, travel or accommodation.
No guarantees
We give guidance and support. We do not guarantee admission, a scholarship or a visa. These decisions are made by universities, embassies and authorities, and we have no control over them. We are not affiliated with any of them.
Your responsibilities
- Give us true and complete information.
- Submit only genuine documents. We will stop work and end the service if we find forged or altered documents, and no refund will be given.
- Keep your login details private.
- Meet deadlines. Missing a university or visa deadline can affect your application.
Payments and refunds
Payment is made by UPI or bank transfer after you have attended a counselling session. Please read our Refund Policy before you pay.
Liability
We work carefully, but we cannot be responsible for decisions made by universities or authorities, for delays outside our control, or for losses that follow from incorrect or incomplete information given by you.
Your data
How we handle your data is described in our Privacy Policy.
Changes and contact
We may update these terms and will change the date above when we do. Questions can be sent to schenganguide@gmail.com.