Frequently asked questions

Yes. Creating an account and joining a group counselling session costs nothing. You only pay if, after the session, you decide you want us to process your application.

Sessions are online, on Thursday, Friday or Saturday, with small groups of 5 to 10 students. You book a seat from your dashboard and see the time in both Italy time and India time. The meeting link appears after you book.

It is a one-time fee. It covers: Application support for your chosen universities; Checking and preparing your documents; Review of your motivation letter and CV; Guidance for your visa file. University application fees, visa fees, translations, insurance and similar third-party costs are not included.

Only after you have attended a counselling session. Payment is not available before that.

No, and nobody honest can. Admission is decided by the university and the visa by the embassy or consulate. We help you prepare a complete, accurate application.

For student visas, Italy now, and France later. For tourist visas, we help with applications to different European countries.

Typically your passport, academic transcripts, degree certificate, a language certificate if you have one, a CV and a motivation letter. Your dashboard shows the exact checklist.

Documents are stored in private storage and are visible only to you and to us. We only ask for documents after you have decided to go ahead, and we delete them after your case is closed. See our Privacy Policy for details.

No. We are an independent guidance service and not affiliated with any university, embassy, consulate or government body.

Our Refund Policy explains when a refund is possible. Please read it before you pay.